Under direct supervision you will be responsible for managing relationships with Mi Way’s affiliate partners and converting affiliate-generated leads into sales. The role involves handling inbound and outbound calls, assisting customers referred through affiliate channels, and ensuring exceptional customer service and sales performance. As an affiliate agent you will be handling multi-channel communication, support policy queries, and contributing to sales and service excellence.

Minimum Qualification Grade 12/Standard 10/ NQF 4 RE5 Certificate (As per DOFA date) Fully FAIS Accredited (As per DOFA date) Minimum Experience Minimum of more than 1 year Call Centre experience Minimum 1-3 years in the STI environment and client services experience Key Responsibilities Responsible for the execution of our daily and monthly targets Ensuring that all sales budgets were met Convert affiliate-generated leads into new insurance policy sales Follow a target-driven sales approach aligned t...