Key Performance Areas

• Manage all sales orders in alignment with the 99%+ On Time In Full Target
• Promptly escalate and handle sales orders that cannot be fulfilled
• Proactively pull forward maximum sales orders to drive sales volumes
• Train, coach, and provide constructive feedback to team members
• Conduct team talks and individual discussions while setting clear goals
• Evaluate team and individual performance against established goals
• Oversee the activities and performance of the sales administration team
• Verify order accuracy and process sales orders accordingly
• Accurately load pricing information and communicate price notifications to clients
• Regularly manage product planning online - daily and monthly
• Compile and send monthly and weekly sales reports to the Commercial team
• Liaise proactively with other departments regarding changes and instructions
• Communicate wit...