Position: Sales Account Manager, B2B Telco

Location: Picadilly Star Building, Taguig

Work setup & shift: Onsite | Dayshift

Responsibilities

• Provide life cycle support for a portfolio of Mid-Market customers.
• Assist sales teams in maintaining relationships with business customers through collaboration activity and ongoing sales growth of the existing customer base.
• Work with sales teams to manage and grow a defined portfolio of customer segments, deepening and strengthening customer relationships.
• Deliver ongoing sales activity including retention and growth of customers, deepening share of wallet; with welcome calls, health check campaigns, effective case management of port threats.
• End-to-end account management role, including working toward a sales target.
• Support bill interpretation, resolution of complaints, account changes, acting as a conduit between sales and t...