Become a SaaS System Support Administrator at FISPAN Services Inc., focusing on enhancing software tool efficiency and integrations within a hybrid team setting.
You will be responsible for administering essential SaaS tools and managing compliance protocols. Your role will involve improving cross-platform automation using AI tools, managing hardware devices, and acting as an escalation point for technical issues. This role is critical in ensuring smooth internal operations and the highest level of service for stakeholders.
Key Responsibilities:
• Perform full-cycle administration of SaaS tools like Google Workspace
• Identify and implement automation with n8n and AI
• Manage user roles and compliance standards across platforms
• Oversee device management using Iru
• Refine workflows in the Jira ticketing system
Requirements:
• Background in SaaS tool administration
• Knowledge of macOS environments and support
• Strong focus on documentation and system...