Strider in Buenos Aires is seeking a Mid-Senior Level Product Support Manager responsible for leading a technical support team and resolving complex product issues. The role requires over 5 years of experience in software development and proficiency in technical product support, especially with SaaS platforms and APIs.

The ideal candidate will have strong troubleshooting skills and experience in collaboration with product and engineering teams. This position acts as the escalation owner for technical issues, ensuring high-quality customer communication and operational improvements.