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Russian Speaking Customer Advisor (on-site)

Company

Ignite

Location

Loures, Portugal

Type

full time

*** This role is only for candidates based in Portugal***

Ready to take your career to the next level within Lisbon's most multicultural business hub? We are looking for energetic Russian-speaking Support Consultants to represent an industry-leading social media network. In this role, you will act as a vital point of contact for users worldwide, working to cultivate an online environment that is helpful, secure, and highly connected.

Key Operations

  • Digital Correspondence: Address account recovery, data privacy, and feature questions from Russian-speaking users via digital chat and email.
  • Technical Troubleshooting: Investigate, diagnose, and resolve software and user-interface anomalies to maximize platform usability.
  • Community Moderation: Help users understand corporate safety policies to ensure the digital space remains welcoming and constructive.
  • Service ...

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