Minimum Requirements

Applicants should have:

Minimum 8 years hospitality experience
At least 3 years experience in a Rooms Division leadership role
Strong experience in front office, housekeeping, guest relations, and accommodation operations
Previous boutique, luxury hotel, lodge, or villa-style accommodation experience will be highly advantageous
Proven ability to lead supervisors and operational teams
Strong guest relations and service recovery skills
Excellent communication and leadership ability
Strong understanding of room standards, housekeeping quality, guest flow, and operational readiness
Ability to work flexible senior management hours according to operational requirements
Working Hours and Availability

This is a senior operational leadership role requiring flexibility, visible leadership during peak guest periods, and availability over weekends, public holidays, and high...