Receives andpromptly prepares customer orders for room service:

§ Accurately
records, pre-checks and picks-up room service orders.

§ Exhibits
complete knowledge of menu items and specifications including proper
preparation methods.

§ Stays
current with daily specials, new menu items, price changes, etc..

§ Serves
orders to customers in a prompt manner.

§ Rectifies
any customer dissatisfaction and/or reports it to the manager.

§ Clears
tables, using proper method to stack dishes, glassware and silverware.

§ Polishes
silverware, folds linen.

Creates 100%
guest satisfaction by providing the Yes I Can! experience through performance
that demonstrates the standards of, genuine hospitality and exceeding guest
expectations

§ Gives
personal attention, takes personal responsibility and uses teamwork when
providing guest service

§ Listens, apologizes
with empathy, finds a solution a...