The successful candidate for this role will be a leader with a background in program management and risk mitigation. They will play a critical role in maintaining Amazon's reputation for trust and excellence by identifying and preventing abuse across our global platform.




Key job responsibilities
1.Lead and support teams in investigating, managing, and resolving high-impact incidents and escalations.
2. Execute program strategy to enhance customer trust and protect brand owners.
3. Draft and present deep-dive reports, including responses to senior executives and Correction of Errors (COE) documents.
4. Analyze existing policy and process gaps, developing and implementing solutions to close them.
5. Manage and own projects aimed at improving operational efficiency, including data analysis and collaboration with external teams.
6. Monitor media and global events to anticipate and mitigate potential risks, using data-driven insights to preven...