Job Description:
The Loyalty Club Representative is to assist guests with enrollment, redeem promotions, & explain the benefits to the member
Job Focus:
Focus is on, but not limited to the following:
- Enrolls and creates new member accounts in a friendly and professional manner.
- Inputs all player information into the database and issues Loyalty Club cards.
- Explains the program to guests along with the benefits of the card.
- Evaluates members play and issues comps based upon Loyalty Club guidelines.
- Performs all other duties as assigned.
- All duties are to be performed in accordance with policies & procedures.
Desired Qualifications:
- Customer Service experience 2yr.
- High School Diploma or equivalent is required.
- Must have the ability to effectively communicate in Englis...