Retail Support Associate

About the Role

We have partnered with a company with a vision to provide businesses, organizations and individuals Australia-wide with competitively priced high-quality office furniture and interior solutions.

You will be joining a fast-growing online division, who will be responsible for providing post-sales support to new and existing customers, as well as managing orders by liaising with all internal stakeholders.

What you’ll be working on:

• Liaise with customers for post-sales enquiries, including delivery updates and taking product and service feedback
• Liaise with customers and supplier for any warranty claims of products
• Maintain a strong and positive relationship with all customers, and ensure swift fulfillment of all customer needs
• Providing assistance to senior project managers for the preparation, compilation and presentation of larger commercial...