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Retail Supervisor Trainee

Company

Lotte Duty Free Singapore

Location

singapore, Singapore

Type

Full-time

Responsibilities
  • Develop operations plans for their teams and make sure those plans are executed
  • Lead, manage and motivate the team members
  • Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System
  • Coach and train Retail Associates on GLOB+ system usage.
  • Conduct daily briefings to team members before the start of shift duty
  • To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills
  • Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering
  • Manage and improve the SOP and procedures related to inventory management at the assigned stores level
  • Able to multitask, while also keeping the customer happy and satisfied
  • Excellent customer service and communications skills to meet the organization business objectives and exceed c...

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