Responsibilities:

• Update and enforce store manuals, policies, and procedures to meet standards.

• Coordinate store launches and monitor inventory and supply levels.

• Oversee staff performance, training, and scheduling.

• Resolve issues involving inventory, sales, merchandising, and operations.

• Develop and run multi-channel marketing campaigns.

• Conduct customer surveys, market research, and competitor analyses.

• Manage promotional materials, sales programs, and incentives.

• Liaise with external marketing or advertising partners as needed.

• Complete additional duties as assigned.



Qualifications:

• Bachelor’s degree in Business Administration or a related field preferred.

• At least 5 years of experience in retail operations, specifically in a supervisory or team lead role.

• Strong understanding of daily retail operations, including opening/closing procedures, inventory control, a...