Responsibilities

• Provide expert guidance on telecom products and services, tailoring recommendations to individual customer needs and usage patterns.
• Achieve and exceed sales targets by proactively engaging customers, demonstrating product features, and closing deals effectively.
• Manage customer accounts, including processing orders, handling billing inquiries, and resolving service issues with accuracy and efficiency.
• Stay up-to-date on the latest telecom technologies, promotions, and industry trends to provide informed advice and competitive comparisons.
• Maintain a clean, organized, and visually appealing store environment that reflects brand standards and enhances the customer experience.
• Conduct product demonstrations and training sessions to educate customers on device functionalities and service benefits.
• Handle customer complaints with empathy and professionalism, escalating issues as needed to ensure prom...