Role Purpose
The Retail Operations Manager is responsible for leading and driving operational excellence across a network of retail stores in Singapore. This role ensures the effective execution of business strategies, achievement of key performance indicators (KPIs), and alignment of store operations with business objectives. The incumbent will play a critical role in translating strategic initiatives into actionable plans while maintaining consistent operational standards across all locations.
Key Responsibilities Analyze market trends and forecast performance to drive competitive strategies and continuous business improvement. Oversee execution of store policies, procedures, and promotions to ensure consistency, compliance, and operational excellence. Lead and manage a team of Area Managers to deliver sales targets, KPIs, and operational plans within budget across assigned store networks. Provide strong leadership, coaching, and development to enhance team capability, engageme...