The Retail Operations Manager is responsible for driving store performance and operational excellence across Singapore DTC stores, ensuring a consistently premium customer experience and strong commercial results. The role leads day-to-day retail operations, develops store teams, and ensures high standards in execution, while also supporting retail initiatives and best practice implementation to create Singapore Retail the Center Of Excellence.

This position requires a strong balance of hands-on leadership, commercial acumen, and structured thinking to translate business objectives into impactful store actions and scalable retail practices.

• Manage and optimize the day-to-day operations of all Singapore DTC stores, ensuring seamless execution and a consistently premium customer experience.

• Track and analyze key performance indicators (KPIs), e...