**Role Overview**

Sodexo is seeking a customer-centered and results-driven **Retail Operations Manager** to lead retail food operations at **OU Children's Hospital** located in **Oklahoma City, OK** . This position leads the day-to-day operations of the hospital café and retail food services, including grab-and-go options, with a focus on delivering exceptional service, maintaining operational excellence, and creating a positive dining experience for all guests.The ideal candidate should have experience working in a food retail environment.

**What You'll Do**

+ manage all retail operations including catering for the hospital;
+ motivate, coach, mentor and develop frontline staff and supervisors;
+ interact with customers, hospital staff, and visitors to ensure customer satisfaction;
+ oversee cash handing processes and POS programming and maintenance;
+ maintain all product merchandising, marketing and ordering standards are in place and/or;
+ ...