Overview

Retail Deputy Manager — 18 hour contract. The Works inspires reading, learning, creativity and play. You help customers discover products that spark creativity and meaningful moments.

Your Mission

Support the Store Manager in leading the team to deliver excellent customer service and achieve store targets. Take ownership of key operational areas such as stock management, merchandising, and compliance. Lead by example on the shop floor, setting high standards for service, presentation, and teamwork. Coach and develop team members, providing feedback and support to help them grow. Step up to manage the store in the absence of the Store Manager, ensuring smooth day-to-day operations. Support recruitment, onboarding and training of new team members. Monitor store performance and contribute ideas to improve sales and efficiency. Ensure health & safety, cash handling, and loss prevention procedures are followed. Foster a positive, inclusive, and high-p...