Support all food and beverage staff to provide the highest level of customer care and consistent service delivery.
Keep the restaurant and rooms clean and well‑presented and assist with cleaning and housekeeping duties.
Maintain all food and beverage areas to the best possible standards, regarding cleanliness and safety.
Maintain an awareness of business levels throughout the hotel, highlighting potential busy periods and taking proactive management actions at peak times.
Present and serve food and beverage in the correct manner and ensure the required accompaniments are offered.
Ensure all guests are received in a friendly and welcoming manner and courteously shown to their seats.
Display full knowledge of all items on the menu.
Anticipate guest needs and proactively exceed guest expectations at all times.
Ensure all feedback is recogni...
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