JOB SUMMARY:
The Restaurant Shift Manager administers, directs and controls the effective and efficient operation of restaurants on a shift to shift basis. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:1. Train all associates in the restaurants to perform their job duties to meet or exceed performance objectives for their position; provide tools and supplies needed.2. Evaluate and directs personnel, provide disciplinary action when needed.3. Ensure that all products served meet the established specifications and standards.4. Participate in weekly management meeting.5. Maintain constant control of situations in the restaurant including handling guest complaints, handling employee complaints, and other problems that are encountered.6. Report any incidents to appropriate Supervisors.7. Assure prompt, professional...