Adhere to restaurant standard and service benchmark to increase revenue and reduce costs, which includes food and beverage, manpower, supply and utility cost.
Ensures daily operations and controls are in accordance with the standards.
Uphold professional image of restaurant by ensuring restaurant and equipment cleanliness as well as properly uniformed and groomed appearances.
Manage and maintain operational records which include inventory, sales and cash on hand reports.
Provide guidance and direction to employees with regards to all operational and procedural matters.
Responsible for the hiring, supervision and development of each employee with guidance from superiors
Maintain an accurate record of the restaurant's staffing needs. Prepare work schedules and ensure sufficient manpower for all shifts.
Maintain and follow up on the quality of customer service by ensuring there is a smooth service flow and handling complaints/feedback.
Build good rapport with custo...