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Residential Fiber Technician - Customer Experience (Giga Guide)

Company

Centric Fiber Op Co, LLC

Location

Schertz, Texas, United States

Type

Full-time

Giga Guide


Reports to: Manager – Fiber Installations



Job Summary:


Centric Fiber (“Centric”) delivers industry-leading high-speed internet through Centric


Fiber. Centric Fiber serves ground-up commercial and residential developments, as well as


master-planned communities in all major metropolitan markets across Texas, Arizona and


Central Florida. Centric Fiber is rapidly expanding into new regions due to its advantageous


fiber-as-a-utility approach. Our team is dedicated to bridging infrastructure gaps through


strategic value creation and continuous innovation.



We are seeking an energetic and customer-focused Giga Guide (GG) to represent Centric in


the field and deliver an outstanding onboarding experience to new residents. Giga Guides


play a critical role in conducting preinstalls, completing customer installs, addressing


technical tickets, an...

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