Resident Liaison Officer

United Infrastructure is a dynamic and rapidly expanding business focused on delivering critical infrastructure projects across the utility and social infrastructure sectors. Our team of highly skilled specialists delivers innovative solutions to the complex challenges our clients face.

As a Resident Liaison Officer (RLO), you act as the primary link between residents, contractors, housing providers, and project teams during planned maintenance, refurbishment, regeneration, and compliance works within social housing properties. The role ensures residents are informed, supported, and engaged throughout the lifecycle of construction and maintenance projects, while helping contractors deliver works efficiently with minimal disruption.

Key Responsibilities

• Act as the first point of contact for residents before, during, and after works are undertaken.
• Conduct resident consultations, home visits, and pre‑start meeti...