Lead and orchestrate the complete homeowner journey across all five phases: Handover, Welcome, Orientation, The Art of Living Well, Community, Seamless Living and Rental Program management.
Establish and maintain Rixos legendary service standards through implementation of comprehensive operational procedures that reflect our commitment to creating the grandest of feelings.
Build and nurture lasting relationships with homeowners, serving as their primary point of contact and trusted advisor for all residential needs and lifestyle enhancement opportunities.
Oversee property operations including maintenance excellence, security protocols, concierge services, housekeeping standards, and amenity management to ensure pristine residential environments.
Collaborate with departmental managers to deliver integrated services across Property, Maintenance, Lifestyle, Domestic Services, Hospitality Services, Community, Communica...
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