We are looking for a highly organized and detail-oriented Reserve Sales and Service Officer to oversee branch operations, ensure regulatory compliance, maintain strong internal controls, and deliver excellent customer service.

Key Responsibilities

Branch Operations & Compliance

• Ensure all branch transactions are processed in accordance with bank policies, procedures, and internal controls.
• Oversee account opening, KYC/AMLA compliance, file maintenance, and issuance of banking documents and instruments.
• Monitor clearing operations and ensure timely processing of check deposits.

Cash & Vault Management

• Manage vault operations, cash-in-vault (CIV) levels, and cash transfers.
• Safeguard cash, accountable forms, ATM cards, collateral documents, and other items under branch custody.
• Maintain accurate records and perform end-of-day balancing and reconciliations.