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Reservations Supervisor | Hotel Experience

Company

AccorHotel

Location

dubai, United-Arab-Emirates

Type

Full-time

Job Description
  • Manage and process room reservations promptly ensuring accuracy and adherence to established standards and procedures.
  • Monitor room availability rates and allotments providing monthly reports on actual materialisation.
  • Maintain comprehensive knowledge of all guest rooms suites hotel facilities and services including their locations rates and amenities.
  • Collaborate with Sales & Credit department regarding credit status and take appropriate actions when necessary.
  • Ensure effective inventory control maintain supply pars and reorder when needed within budget constraints.
  • Provide product knowledge training to the reservation team covering both this hotel and other properties within the group.
  • Train and communicate yield management principles and room inventory control to the reservation team.
  • Manage and update all guest booking materials including vouchers guarantee letters and e-mail correspondenc...

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