We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Reservations Supervisor you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery, whereby your role will include key responsibilities such as:

• Distribute and assign specific tasks in the department in order to bring together their contributions so as to deliver efficient results for the reservation operations
• Assist in training of existing and new reservation agents; making sure the agents understand the daily tasks and the procedures
• Follow up and communicate interdepartmental information as well as a handover of shift change to ensure smooth processing of Guest reservation and Guest satisfaction prepare handover of shift change (e.g visa status, ...