**Job Identification:** 211142
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time

**Exceptional Hospitality Starts with You**

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a **Reservations Agent** , you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

+ **Provide exceptional customer service:** Respond promptly and professionally to inquiries from guests and team members
+ **Secure individual bookings:** Convert guest inquiries into confirmed reservations
+ **Maintain attention to detail:** Record and process all reservations with accuracy
+ **Use proactive selling techniques:** Maximize room sales by promoting hotel services and upg...