Nestled in the heart of Knightsbridge, the Bulgari Hotel London offers a luxurious blend of Italian elegance and British sophistication. Renowned for exceptional service and meticulous attention to detail, we pride ourselves on delivering a world‑class experience to each and every guest. As a Reservations Agent, you'll be an integral part of our team, ensuring that our guests' journeys start with a seamless and memorable reservation experience.

Job description

As a Reservations Agent, you will be the first point of contact for guests, setting the tone for an exceptional stay. Your primary responsibilities will include managing reservations inquiries, coordinating with other departments to ensure flawless service, and personalizing guest interactions to meet their unique needs. This role demands a keen eye for detail, a warm and professional manner, and a passion for creating outstanding guest experiences.

Key Responsibilities

• Handle incom...