Accor Hotels is looking for a Reservation Agent at the Mercure London Earls Court to manage individual reservations and group bookings efficiently. Candidates will ensure adherence to brand standards while providing exceptional service to all guests.

Key responsibilities include handling inquiries, processing reservations, and addressing any guest concerns. Candidates should possess strong communication skills and the ability to work in a fast-paced environment.

The position offers employee benefits such as discounted rates, complimentary stays, and meals during shifts.