Reservation Assistant - is responsible for handling booking requests and ensuring that customers (guests or clients) successfully reserve services such as hotel rooms, restaurants, or events. providing information and processing bookings accurately.

Duties And Responsibilities

• Handle booking requests via phone, email, or online systems.
• Provide information about availability, rates, and services.
• Enter and update reservations in the system.
• Confirm bookings and send details to customers.
• Assist with cancellations or changes to reservations.
• Maintain records of reservations and customer information.
• Ensure customer satisfaction by responding politely and efficiently.

Job Requirements And Qualifications

• Bachelors degree in Hospitality Management, Tourism, Business Administration, or a related field.
• Previous experience in reservations, front office, ...