Build and maintain strong, proactive relationships with clients to enhance satisfaction and loyalty Identify opportunities to expand coverage and improve benefits strategies for existing clients Collaborate with internal teams to deliver tailored insurance solutions that meet client needs Monitor client account performance and proactively address concerns to prevent churn Provide ongoing education and support on benefits trends, regulatory changes, and policy updates Drive client retention through consistent communication, value-added insights, and service excellence Requirements 23 years in insurance broking (preferably Health & Benefits Proven track record in client relationship management and retention Strong understanding of health insurance products, benefits administration, and compliance Excellent communication, negotiation, and problem-solving skills Ability to work independently and manage multiple priorities in a fast-paced environment

2-5 years
2–3 years in insuran...