Laotian-English Bilingual Healthcare Customer Service Representative - Remote in California Your potential has a place here with TTEC’s award winning employment experience. As a Laotian-English Bilingual Healthcare Customer Service Representative working remotely from your home in California , you’ll be part of bringing humanity to business. #Do you have a passion for helping others and providing peace of mind? In this role, you’ll support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs. You’ll be the difference between their customer experience being just average or an exceptional one.

Answer incoming calls from customers

Engage thoughtfully with customers to understand their needs

Provide clear, accurate information to help consumers navigate healthcare options

Manage a high volume of interactions while maintaining quality and professionalism

At least 6 months of customer service e...