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Repair Order Operator

Company

China Aircraft Services Limited

Location

Hong Kong, Hong Kong

Type

Full-time

Main Duties


  • Key responsibility in handling VIP Customer service orders

  • Determine whether the received unserviceable goods belong to the correct category to follow up with various procedure

  • Handle the transactions and manage the Aircraft Configuration in customer systems, based on the information provided by airlines customers

  • Handle the transactions to ensure the on-time creation of the Repair Orders for the unserviceable components returned in customer pools in scope per contractual requirement

  • Handle the transactions and manage the Repair Order Blockage (ROB) for the pools in scope

  • Support the Customer Order Desk (COD) by issuing structured reports of all configuration information expected from customers

  • Be accountable for the customer systems data accuracy and manage the resolution of the customer systems' abnormal situations
  • Qualifications and Requirements

    ...

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