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Renewal Manager, Adaptive Planning

Company

Workday Costa Rica S.R.L.

Location

Costa Rica, Costa Rica

Type

Full Time

About the Role

Workday is seeking an experienced and results-driven Renewal Manager to lead the end-to-end renewal process for a large, strategically important portfolio of global planning accounts. This role requires deep commercial expertise, a strong ability to manage complex deal cycles, and a strategic mindset to maximize contract value while enhancing customer trust and strategic value realization.

As a Renewal Manager, you will:

Key Responsibilities:

  • Strategic Ownership & Churn Reduction: Own, drive, and proactively manage the renewals process for a strategic segment of global Adaptive Planning accounts, ensuring high gross retention and on-time closure, with the primary objective of minimizing product churn.

  • Negotiation Expertise: Develop and execute win/win negotiation strategies that maximize contract value, leverage value realization conversations with customers, and secure favorable long-term commercial terms.

  • Fo...

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