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(REMOTE) Supervisor, Human Resources Shared Services (HRSS) Tier 1 Contact Center Operations & Case Management

Company

Trinity Health

Location

Livonia, United States

Type

Full-Time

Employment Type:

Full time

Shift:

Description:

Frontline, department-based role that supervises daily functions of assigned area(s). Provides clear direction & manages / advances people, processes, structures & / or programs that support direct / indirect care. Demonstrates behaviors in alignment with culture & creates / supports comprehensive strategies & measures progress to achieve desired outcomes.

Essential Functions

Our Trinity Health Culture:

Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Work Focus:

Responsible for the daily operations & the oversight of staff.

Supervisors work in collaboration with department managers to manage staff & department effectively.

Participates in & contributes to the performance management/review process.

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