We’re hiring a Lead Operations Manager to lead and scale operations across multiple home-based service regions within a growing behavioral health organization.

This role oversees 5–8 Operations Managers (Care Coordinators) and partners closely with clinical and executive leadership to ensure families receive consistent, high-quality care while teams are supported, accountable, and set up for success.

Lead & Develop Teams

• Directly manage, coach, and mentor Operations Managers who coordinate care between patients and technicians across multiple regions and states
• Set clear expectations, drive accountability, and support professional growth
• Build strong, engaged teams aligned around client outcomes
  

Own Operational Excellence

• Establish clear expectations and standards, and ensure proper communications for:
• Technician engagement and stability
• Client retention and satisfaction ...