Omilia is seeking a Senior Technical Support Manager to lead our AMER support team, responsible for complex requests across the Omilia Cloud Platform. The ideal candidate will balance leadership with hands-on technical responsibilities, ensuring excellence in customer communication.

Requirements include over 5 years of technical support experience and at least 2 years in a management role, with a strong understanding of AI technologies.

This position offers remote work options for candidates based in the AMER region.