Must reside in the following states to be considered for a Seasonal Role: AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI
Please note: This is a remote seasonal role, starting in October through December 2025 . Do you thrive in a fast-paced, lively atmosphere? Do you love working with people, solving problems, and providing exceptional service? If so, read on!
The Role:
As a Customer Service Lead, you will be an instrumental part of ensuring the most exceptional contact quality and service possible for Minted’s customers. CS Leads are responsible for working closely with and providing daily support to a team of Customer Service Representatives (CSRs). Reporting to a Team Supervisor, you will serve as a Minted subject matter expert, providing in-the-moment coaching and support to allow the team to deliver excellent service. Team Leads will use problem-solving and people skills to support th...