Are you an accountant tired of the traditional practice grind and ready to pivot into the exciting world of tech? Or are you an early-stage SaaS Customer Service Manager with exposure to finance and now looking for a role where you can own the customer lifecycle and make a measurable impact?

Our client is a fast-growing SaaS provider shaking up the accounting industry with innovative solutions helping their clients eliminate the manual bottlenecks that accounting teams hate.

As our clients new Customer Success Manager, you will be the ultimate trusted advisor for their accounting firm clients. This is a dynamic, high-impact hybrid role blending structured onboarding, proactive account management, and live training delivery.

As the Customer Success Manager our client is looking to 2 different profiles however both would come from an accounting background.

Profile A: The Transforming Accountant

You currently work in a UK accounting practice or industry ...