Sin nombre is seeking a Customer Success Manager – HVAC & Plumbing to handle inbound calls, convert inquiries into booked jobs, and provide an exceptional customer experience. This role is centered on proactive customer engagements, prioritizing high-volume inbound communication to drive revenue and satisfaction.

Ideal candidates thrive on phone conversations, confidently guiding customers through the booking process and promoting services. Strong skills in managing urgency and customer retention are essential for success.