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Remote Customer Success Manager - Ecommerce & Subscriptions

Company

Remote VA

Location

cebu city, Philippines

Type

Full-time

A leading remote service provider is hiring a Customer Service Manager to optimize its eCommerce subscription business's customer support operations. The ideal candidate will lead a team, manage customer interactions, and develop administrative processes to enhance customer satisfaction. Applicants should have at least 5 years of managerial experience in customer service, excellent communication skills, and proficiency in tools like Shopify and Gorgias CRM. Join a dynamic environment focused on service excellence.
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