We are seeking a motivated and detail-oriented Data Center Customer Operations Administrator to join our dynamic team. In this role, you will be responsible for supporting the Director of GAM + Business Operations and ensuring excellent service delivery to our customers. You will act as a liaison between our technical teams and customers, managing inquiries, resolving issues, and ensuring that our customers receive the highest level of support.

The role is remote however occasional in office meetings may occur in the Dallas area. For collaboration a strong prefrence is the individual is based in the Dallas area.

Responsibilities :

• Customer Support: Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly and professionally.
• Onboarding and Training: Facilitate the onboarding process for new customers by providing training, creating and delivering r...