Accounts Receivable / Collections Specialist

Job Description

Job Description: Accounts Receivable / Collections Specialist
Location: Remote
Reports To: Director, Order to Cash
About the Role:
As an Accounts Receivable / Collections Specialist to join our Shared Services team. In this role, you play a key role in maintaining accurate records, resolving disputes, and collecting outstanding balances while collaborating across departments to identify and eliminate process roadblocks. The ideal candidate brings initiative, professional polish, and a desire to go beyond tasks completion—contributing to continuous improvement in how we manage and automate accounts receivable.
Key Responsibilities:
▪ Proactively follow up on outstanding invoices to ensure timely payment.
▪ Accurately track, record, and update payment statuses, addressing any discrepancies.
▪ Prepare and send out account statements, collection letters, and payment reminders.
▪ Esc...