Job Summary

Management of delinquent consumer loans by mitigating, reducing, and resolving Past Due Loans (PDL) and Non-Performing Loans (NPL). This includes timely and effective collection through field visits, calls, and emails (pay-off, updating, partial payment, debt restructuring/payment workout), foreclosure, or other loan resolution methods. The role aims to achieve Leakage and Recovery targets at minimal cost, maintain an acceptable loan delinquency ratio, and generate income from bad debt recovery and other sources.

How will you contribute?

• Probe, resolve and update Past Due Loans (PDL) and Non-Performing Loans (NPL) of the bank’s consumer loans portfolio assigned to the Unit through telephone and field collection, remedial management and recovery/resolution.
• Evaluate client’s financial and debt service capacities as reasons for loan delinquency and trace whereabouts of borrowers and other assets if contact is negative and impl...