Relay UK Call Handler – Make Every Word Count

Glasgow (G2 8LA)

£13.97 – £32.55 per hour (shift‑dependent)

37.5 hours per week | 5 days over 7 (incl. weekends & bank holidays)

Start Date: 20/07/2026

4 weeks full‑time training (100% attendance required)

What You’ll Be Doing

Real‑Time Communication

Convert spoken words into text instantly and accurately. Support Relay UK calls, Directory Enquiries, and more.

Communicating With Care

Stay calm, patient, and empathetic, especially during difficult or emotional calls. Provide a reliable lifeline for users who depend on you.

Attention to Detail

Your precision keeps conversations flowing smoothly. Your accuracy ensures clarity and safety, especially in urgent situations.

What We’re Looking For

• Outstanding Typing Skills (Essential) – You must type 50+ words per minute with 98% accuracy. Typing will be tested dur...