Description
SUMMARY
The Patient Access Rep is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork and screening consent forms, as well as collecting all appropriate monies due at the time of service (Co-Pays, Co-Insurances, Deductibles etc.)
ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)
Greets/Welcomes patients as they check-in; Instructs patients in completion of the screening consent form, Arthrogram forms, any updated medical history and/or information forms, and makes any necessary corrections to the patient's account; Scans all new patient or updated, patient information into the EMR (including: photo ID, insurance cards, and patient paperwork); Explains Financial requirements to the patient and collects deductible, co-pays and/or co-insurance and any outstanding balance as directed by the MRI Benefit Coordinators and PA...