A leading automotive organization is seeking an experienced Technical & Warranty Manager to oversee regional warranty operations, claims governance, dealer audit activities, and quality improvement initiatives across the aftersales network.

The role will be responsible for developing and optimizing warranty policies, managing warranty risk and compliance, driving dealer performance improvements, and ensuring efficient claim management processes. The successful candidate will work closely with technical, quality, finance, and aftersales teams to improve warranty cost control, repair quality, and customer satisfaction.

Key Responsibilities

• Develop and implement regional warranty management strategies and annual operational plans
• Manage and optimize warranty policies, claims procedures, and audit frameworks
• Review and approve major or exceptional warranty claims while minimizing operational and financial risk
• Conduct deal...