Company Background

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

Position Summary

The Regional Strategic Account Manager (RSE) is responsible for supporting and managing strategic customer accounts across Asia Pacific by acting as a key regional coordination point between customers, Global Key Account Management (GKAM), country operations teams, and internal stakeholders. The role focuses on driving customer satisfaction, operational excellence, service reliability, regional alignment, and continuous improvement initiatives across multiple countries within the region. The incumbent will support regional account governance, monitor operational performance, manage customer escalations, identify operational risks, and contribute towards proc...