Regional Manager, Customer Success

Company

Remotedxb

Location

dubai, United-Arab-Emirates

Type

Full-time

            Responsibilities  Lead and develop a growing team of Customer Success Managers (CSMs) across the Asia region 
Act as the senior customer success contact and executive sponsor for key regional customers 
Drive customer value, satisfaction, and successful outcomes within the Defence and Intelligence sectors 
Co‑own regional renewal and expansion targets in collaboration with CSMs and Sales teams 
Hire and onboard world‑class talent to scale the regional presence 
 Requirements  10-15 years of customer‑facing experience (Customer Success, Account Management, or Consulting) 
Direct people management experience 
Firm grounding in the defence industry (Sales, Business Development, or Program Management) 
Experience in intelligence collection (ideally space‑based or geospatial ISR) 
Experience in intelligence analysis and dissemination 
Fluency in English and at least on...
        

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Regional Manager, Customer Success

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